Support & DevOps Engineer | Online Trading Platform (Securities)

I contributed as a Support & DevOps Engineer in maintaining an online trading platform for a securities company, covering both desktop and mobile applications integrated with back-office systems and the Indonesia Stock Exchange. My role focused on ensuring system reliability, fast incident response, and smooth deployment processes in a high-stakes trading environment.

By implementing proactive monitoring and coordinating closely with vendors, I helped reduce recurring issues and accelerate root cause analysis, ensuring minimal disruption to trading activities.

Key highlights:

• Developed log monitoring scripts to detect recurring issues and enable faster response
• Performed issue tracing and root cause analysis for new incidents in production systems
• Coordinated with external vendors to resolve complex system issues
• Handled deployment to on-premise servers for updates and bug fixes
• Supported integrated trading ecosystem connected to back-office systems and stock exchange
• Improved system reliability and incident response time in a critical trading environment